Issue link: http://denverseminary.uberflip.com/i/1518725
29 REFUND POLICY Refunds are given on a prorated basis and are based on the date and time the course is officially dropped. Students are able to officially drop a course within the add/drop period of each term using online registration via the Student Portal. Following the add/drop period students are required to complete and submit an Add/Drop Request Form to the Registrar's Office in order to officially drop a course. All required signatures and information must be completed in order for the form to be accepted and processed; failure to submit a completed request form on or before the deadlines stated below will impact the timing of an official course drop and refund eligibility. Note that a lack of class attendance and/or failure to make a payment does not affect this policy. It is the student's responsibility to ensure that a class is dropped. The student is still responsible for payment unless tuition charges are refunded based on this policy. Some financial aid may be affected by course drops, so please communicate with the Financial Aid office to confirm any impact dropping a course may have on your financial aid. Students who did not pay their registration bill in full may have a balance owed even after dropping. Contact the Student Accounts Office at student.accounts@denverseminary.edu to clarify any charges you will be responsible for or for other questions related to fees and charges. Additionally, students who drop and would like to receive a check refund for a credit left on the account need to email Student Accounts. If a request is not received, the credit will remain on the student account for future use. Students may submit a petition for consideration related to tuition and fee charges and the refund schedule in instances of verifiable extenuating circumstances, beyond the student's control that prevented the student from taking appropriate action on or before the stated deadlines. All petitions must be submitted by the student in writing to student.accounts@denverseminary.edu and include specific details and supporting documentation needed to evaluate the matter. The Tuition and Fees Petition committee will consider the petition and decisions will be communicated to the student in writing. Should the student feel that the Tuition and Fees Petition committee did not follow the published process, was discriminatory in their decision, or did not allow for due process in the consideration of the petition, they may submit a written appeal including appropriate documentation to the Academic Dean at academicdean@denverseminary.edu.